Have you ever had a technology question or problem where you just needed an IT expert to reach out to for assistance? Now you can!
With our RealTechPros Essentials plan, you will never be alone when it comes to your IT needs…and if we don’t know the answer, we’ll research it for you!
Our IT technicians will be happy to help you with anything ranging from a general question about your computer, to how to write a formula in Microsoft Excel, to help you determine if an email is legitimate or if it is a phishing attempt, to assist you on your smartphone to diagnosing and troubleshooting a technical problem on your computer…and much, much more!
As part of our U.S.-based remote technical support service, we leverage industry-leading collaboration tools that enable us to see what you see on your computer so we can assist you more efficiently and effectively. We can even use this same technology to walk you through how to solve a problem or answer a question!