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What RealTechPros Provides

SUPPORT: Quality, Knowledgeable, US-Based Technical Support

We’re here to help you through all of your technical questions and support needs. No question is too basic or too tough! If we don’t know the answer, we’ll get you a solution. We are happy to help! We provide you with support by Phone, Online Chat, Ticket, and Virtual House Call.

PROTECT: Essential Cyber Security Defenses, Computer Updates & Monitoring

Cyber crime is the #1 global criminal moneymaker. Everyone is at an equal risk of attack. Our cyber security solutions will minimize your risk of becoming the next casualty of a cyber attack.  Every computer needs a maintenance plan. We will remotely monitor your computer’s performance and perform the appropriate updates & patches, all without your interaction.

RECOVER: Data Backup Assurance Protection™

Every business needs a disaster recovery plan. Our cloud-based backup solution will protect your data from loss, corruption, or viruses, and is backed by our industry-leading guarantee.

Services

ESSENTIALS

Support

Remote Technical Support & IT Assistance
Ideal for small business users that need a lifeline

$39/month

Per Device

Features:

  • Phone, Chat, or Email based assistance
  • Remote Support & Assistance for any issue
  • Guidance on any technology questions
  • Knowledgeable & Friendly US Based Techs
  • Unlimited Phone, Chat or Ticket Support
  • “Virtual House Call” Support Experience
  • Technology Purchasing Guidance Service
  • Business Tech Newsletter w/tips & news
  • Access to our Cyber Best Practices Guides
  • 30 Day Money Back Guarantee
  • More Information…
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PROFESSIONAL

Support

Protect

Updates and Cyber Security Protection
Keep your business safe from cyber threats & risks

$69/month

Per Device

Features:

  • Everything in our Essentials plan PLUS
  • Managed Anti-Malware Service
  • Ransomware Active Threat Detection
  • Content Filter to block malicious websites
  • Performance Troubleshooting Service
  • Monthly Operating System Updates & Patches
  • Application Patching service
  • Endpoint Performance Monitoring
  • Monthly Patching & Performance Reports
  • 30 Day Money Back Guarantee
  • More Information…
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PRO PLUS

Support

Protect

Recover

Data Backup Assurance Protection (TM)
Recover from both cyber threats & human failures

$99/month

Per Device

Features:

  • Everything in our Professional plan PLUS
  • Encrypted, Secure and Cloud Based, Once Daily Snapshot File Backups
  • Up to 500 GB of Secure Cloud Storage
  • Multiple Copies of Backups on Cloud
  • Data Backup Assurance Protection™ Plan
  • Test Restore Process: If a file cannot be restored during the test, you will be given a 3 month credit on your next payment!
  • 30 Day Money Back Guarantee
  • More Information…
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